Vesper

Solutions / IA

Vesper IA

It answers, quotes and takes payment. Even at 3 a.m.

Vesper IA knows your rooms, your rules and today’s rate. It replies in seconds, holds the room, sends the payment link and brings in your team when a question goes beyond what it knows.

English, Spanish and Portuguese Brings in your team Everything logged
[01] A sale at 11:41 p.m.

From the first message to a paid Pix, in seven minutes.

Your propertyChat with Mariana Costayesterday, 23:41

23:41 · WhatsApp

Hi! Do you have a room for 2 from October 24 to 27? I’d love an ocean view.
Hi, Mariana! We do. The Sea Suite has a balcony facing the ocean: 3 nights for R$2,070, breakfast included. Free cancellation up to 7 days before.
Perfect. How do I pay?
I’ll hold the room for you for 30 minutes. You can pay by Pix or by card in up to 6 installments with this link.
Payment received. Your booking is AC-2381. I’ll send the pre-check-in a few days before. See you Saturday!

What the AI did

23:41Checked the room grid: 104 free
23:41Used today’s rate, R$690
23:43Held 104 until 00:13
23:43Created the link in Vesper Pay
23:48Confirmed booking AC-2381R$2,070

What it checked

Rooms and photosCancellation policyToday’s rateBreakfast
[02] What the AI does

A salesperson who never forgets a follow-up and never gets the rate wrong.

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01
Hi! Do you have a room for this weekend?
Yes! The Garden Suite is free, BRL 520 per night.
4 s · in English
¡Hola! ¿Hay habitación para el fin de semana?
¡Sí! La Suite Jardín está libre, R$ 520 la noche.
3 s · in Spanish
Oi! Tem quarto para este fim de semana?
Tem sim! A Suíte Jardim está livre, R$ 520 a diária.
5 s · in Portuguese

Replies in seconds. On WhatsApp, Instagram and the booking engine chat, any time of day, in the guest’s language.

02
Sea Suite · 1 availableR$745
Garden Suite · 3 availableR$540
Bungalow · sold out—

Quotes from the live room grid. It only offers what’s available, with that day’s rate and rules.

03

104 Sea Suite on hold

29:41

back on sale if not paid

Holds the room. Blocks it for as long as you choose while the guest pays.

04
PixPaid

R$2,070.00

Booking AC-2381 confirmed

Closes the sale. Sends the payment link and confirms the booking as soon as the money comes in.

05
Handed to CaioGroup

Vieira group, 8 people, Oct 26–30. Wants 2 Family Rooms and is asking about a discount.

Hands off to your team. Groups, complaints and unusual requests go to a person, with the summary ready.

06
FriElisa got a quote and vanished
SatAI sent Garden Suite photos
SatElisa bookedR$1,920

Follows up. Guests who asked for a quote and went quiet get a message at the right time.

Suite with a double bed, a hammock on the balcony and an ocean view.
Vesper IA · 23:42Quote
I’d love an ocean view.
The Sea Suite has a hammock on the balcony and the ocean right in front. 3 nights for R$2,070, breakfast included. Shall I send the photos and the payment link?

Illustrative photo generated for the prototype

[03] On the guest’s side

Guests chat the way they would with your front desk.

Vesper IA introduces itself as your property’s assistant, sends room photos, answers questions about times and brings in a person whenever the guest asks.

01Your property’s own WhatsApp number
02Photos, price and payment in one chat
03A person steps in whenever the guest wants
YPYour propertyonline
Hi! Do you have a room for 2, Oct 24–27?
We do! The Sea Suite has a balcony facing the ocean.
Photo of the Sea Suite

Sea Suite · R$2,070 · 3 nights

Perfect. How do I pay?

Pay by Pix or card

Open payment link
Message
[04] You’re in charge

You decide what it can do, and change it anytime.

Discounts, how long to hold a room, tone of voice and when to bring someone in. All on one screen, no bot to set up.

Can offer discounts

Up to 5% on stays of 4 nights or more

Holds the room while the guest pays

For 30 minutes

Brings in the team for groups

6 people or more

Answers overnight

10 p.m. to 8 a.m., with no staff on duty

Replies on Instagram

Direct messages

[05] With the other solutions

It sells because it sees your whole property.

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[06] Questions

What people usually ask.

What if it gets something wrong?

It only offers what’s set up and available on the room grid. Every conversation is logged, and your team can take over at any time.

Do guests know they’re talking to an AI?

Yes. It introduces itself as your property’s assistant and brings in a person whenever the guest asks.

Does it need training?

Not from scratch. It uses your property’s setup, and our onboarding team reviews the answers with you.

See the AI helping a guest at your property.