Solutions / CRM
One WhatsApp for the whole team, and every chat turns into a booking.
A shared inbox for WhatsApp, Instagram and your booking engine chat. Every conversation has an owner, a stage and the guest’s history right beside it.
The AI answers first. Your team steps in with the summary ready.
Your propertyInbox1 waiting on teamLaura Gómez
¿Tienen traslado desde Salvador?
Mariana Costa
Paid! See you Saturday.
Thiago Almeida
Do you allow small pets?
Ana Paula Reis
I’ll pay this afternoon
Grupo Vieira
We’re 8. Do you have 2 Family Rooms?
Laura Gómez
WhatsApp · Buenos Aires · Spanish
Vesper IA handed the chat to Caio · 12 min
Laura Gómez
First stay
Booking
103 Sea Suite · Oct 19–25
Paid · R$4,140No one answers twice, and no one goes unanswered.
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One inbox for everything. WhatsApp, Instagram and the booking engine chat, with the whole team on the same number.
An owner for every conversation. The AI hands off to the right person when needed, and everyone can see who’s on it.
Quick replies. The usual questions, one tap away and already translated into the guest’s language.
A pipeline from quote to payment. Each request becomes a card that moves on its own as the guest replies.
Reminders that sell. Unanswered quotes get a follow-up at the right time, with no one having to remember.
Holiday weekend
Campaigns for past guests. Meta-approved templates, only for guests who opted in.
Illustrative photo generated for the prototype · sample numbers
The conversation follows whoever is on duty.
Each team member sees only their own conversations on their phone, with an alert when the AI passes one along.
You see where every sale stands, and the AI nudges the stalled ones.
New contact
8Grupo Vieira
8 guests · Oct 26–30
Rafaela Nunes
New Year’s · 2 adults
Quote sent
5Thiago Almeida
Garden Suite · R$1,440
Reminder at 6 p.m.Elisa Prates
Garden Suite · R$1,920
Payment due
3Ana Paula Reis
Link expires in 2 h
Marta Klein
Pix code sent
Booked
12Mariana Costa
Paid 23:48 · R$2,070
Laura Gómez
Paid · R$4,140
The conversation knows everything your property knows.
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The guest’s booking, room and folio right beside the chat.
IAThe AI answers first and hands over the conversation with a summary.
PayThe payment link goes out from the conversation itself.
RevenueQuotes with today’s rate, no spreadsheet needed.
ConciergeDuring the stay, requests carry on in the same conversation.
AllSee all six solutions.
What people usually ask.
Do I need to change my property’s number?
No. Your current number moves to the official WhatsApp API, and our onboarding team handles the migration with you.
Who on the team can use it?
Everyone who talks to guests, each with their own login. You decide who sees what.
Can I send campaigns to my list?
Yes, with Meta-approved templates and only to guests who opted in to messages.